Great views, delicious food and prompt service. the hotel offered stunning views that were enjoyable to see. the food served was delicious, and the prompt service was a bonus. In terms of location, the hotel was conveniently located close to key attractions. the rooms were clean and comfortable, making it a relaxing stay.

Poor amenities and outdated facilities. Unfortunately, the amenities offered at the hotel were not up to par, and the facilities were outdated, leading to a less enjoyable experience.

A few steps away from restaurant dar hatim, where you can have lunch. Bonus was free WiFi

The beauty of the hotel, Its legendary biography, its location near the medina, its oriental architecture

The stuffness of the stuff, their greed for tips.

Upon arrival, we were pleasantly greeted by the luxurious ambiance of this hotel. the exclusive amenities such as the plush beds, private facilities, and well-furnished bar/lounge area lived up to our expectations. the location advantages of this venue were undeniable, offering one of the most stunning and breathtaking views of the city.

The prices at the restaurant were not justified by the quality of the food, leaving us with a rather dissatisfying culinary experience. Despite this minor setback, the service was top-notch, with attentive staff always catering to our needs.

Very friendly staff, reasonable, willing to help with problems and special request. Beautiful hotel, nicely decorated.

The internet connection was very poor, which was very inconvenient since I was on a business trip and the facilities were the main reason for staying at this hotel. The staff offered complimentary use of the high speed connection, but this was just as poor as the wifi connection.

The lush gardens forming a large stair from the Palatial Hotel to the door of the Medina

The Moroccan restaurant at the hotel offers a beautiful setting with mosaic decorations, creating an authentic and warm atmosphere. According to one review, the restaurant is described as truly beautiful with all the mosaic. Another review mentions that the ambience is amazing, the food is crazy-good, and the service is impeccable.

One review mentions a negative experience with a receptionist who was rude and stern. It is important to note that this is a singular incident and does not reflect the overall service of the hotel.

A very good location on the edge of the Medina allowed you to escape to an oasis of calm at the end of the day.

The building was a wonderful old building that had been beautifully restored.

The hotel had amazing views and a great location, perfect for exploring the ancient city. We enjoyed the traditional decor and the fact that they offered great food options. The service was also satisfactory.

The hotel felt a bit outdated and some areas were poorly maintained. the staff seemed untrained and unorganized at times, leading to some long waiting times.

the rooms, the swimming pool, the breakfast (expensive though), the terrace, the beautiful view of the medina at sunset.

Not organized for hosting teen ager

Its a Palace and you can see the heritage in the hotels lobby, elevator (the most decorated elevator I have seen), and the doors.

The Air Conditioning was very low, for a stay during July the air conditioning should've been cooler.

Swimming Pool Luxury Location

Check in staff are brusque Concierge recommended poor restaurants, based on commission probably. Better to go out for evening meal.

Great luxury hotel with amazing views of the Medina.

They charged the room on our credit card two days before our arriving date. We expected to pay cash and had a difficult refund